What is the "Maintenance Account" on my VPS?
VPS Maintenance Account
On your VPS, you may notice a user named "arpnetworks" with description "ARP Networks Maintenance Account"
This account is created for our staff to be able to login to your VPS and help you out, should you request our assistance. It also may be needed to shutdown or reboot your VM gracefully (by issuing 'reboot', 'shutdown -r now', or similar commands) in the event we need to reboot the host machine. Most of the time, we can do this simply with ACPI, but we can't be sure you will always be running your VPS with ACPI enabled.
It is not required that you keep this account and you may delete it if you wish, but we recommend you keep it if possible.